HSN Volunteer Onboarding

Welcome to HSN's Volunteer Onboarding

Information about onboarding

Volunteer Onboarding Steps

Step 1 - Orientation Video & Quiz

Orientation Video 

Click here to watch the Orientation Video.

  • Please note that we are currently updating the video to reflect our current leadership and staff members. Click here see photos of our current team members.

Orientation Quiz

New volunteers must score at least 90% on the quiz before proceeding in the onboarding program. But don’t worry! You may watch the video as many times as you’d like and retake the quiz as many times as necessary. We want to ensure you have captured the basic information needed to volunteer. We’ll be notified by Survey Monkey when you have taken the quiz.

Click here to take the Orientation Quiz.

  • Important: upon completion of your Orientation Quiz with at least a score of 90%, please send an email to volunteers@hsnaples.org with “NEW VOLUNTEER COMPLETED QUIZ” and YOUR FULL NAME in the subject line. In the email, please let us know in which area you are interested in volunteering.

Step 2 - Electronic Waiver of Liability

Electronic Waiver of Liability

Once you have sent the email with your name and passing score on the quiz, please complete the HSN Adult Volunteer Waiver of Liability.

Step 3 - HSN Main Shelter Tour

HSN Main Shelter Tour

Now that you have completed Step 1, you are ready to tour the Main Shelter. 

  • Location: 370 Airport-Pulling Road North, Naples, FL 34104
  • Meet in the Main Lobby

Tracey Talentino, HSN Volunteer Coordinator, will conduct the tour (and follow-on volunteer meeting). Please sign up for a shelter tour date below:

  • Shelter Tour Dates and Sign-up

For safety purposes, whenever you are at the shelter, please wear:

  • long, sturdy pants (jeans, khakis, cargo pants, etc.) 
  • closed-toed shoes with nonskid soles (running shoes, sneakers) 

You must be dressed as required to participate in volunteer activities. This is for your safety.

Step 4 - Electrotonic Volunteer Application

Electronic Volunteer Application 

Once you have completed your shelter tour, you are required to submit your HSN Volunteer Application.

Step 5 - Background Check

Background Check (18 years of age & older)

Once you complete your shelter tour, your name and email address will be submitted to TopDog, a background check company utilized by HSN. You will receive from TopDog via jen@hsnaples.org (Jen Feuerstein, HSN Chief Strategy Officer).  Please submit the information requested by TopDog. They will notify HSN with the results of your background check.

Information about what happens after the onboarding process is complete.

Volunteer Portal

  • Information about portal

“The heart of a volunteer is never measured in size, but by the depth of the commitment to make a difference in the lives of others.”

DeAnn Hollis